Micros Opera

Micros Opera is a world-renowned booking and management system used in hotels, shops and restaurants. Working with C4 Communication, Hench designed a conceptual training application to allow employees to learn the system in an entertaining and rewarding manner. The system set the user in a “secret agent” role, allowing him or her to take on “missions” and earn points, which were stored online to allow users to compete for prizes and accolades.